Cleaning for People with Chronic Illness & Disability

Some cleaning companies say they’re friendly. We’re run by a former nurse who lives with chronic illness herself — Fibromyalgia, Functional Neurological Disorder and diabetes — and we built this service for people whose health makes housework genuinely hard.

If you have ME/CFS, fibromyalgia, lupus, MS, rheumatoid arthritis, POTS, EDS, or any other condition that takes it out of you, this page is written for you. So is our service.

Why the housework always feels like the last straw

When you have a chronic condition, housework doesn’t sit quietly in the background. It’s the thing that’s already done you in by the time you get to it. It’s the thing you lie in bed thinking about. It’s the evidence, visible to anyone who visits, that your health is harder to manage than they realise.

That guilt is exhausting on its own. You don’t need it.

A cleaner doesn’t fix your health. But it can fix the loop — the crash, the guilt, the attempt, the bigger crash — and give you that energy back for the things that matter more.

It can feel wrong to spend PIP on a cleaner. It isn’t.

It can feel wrong to be on benefits and paying for a cleaner. It isn’t. PIP exists to help you with the things your disability makes hard — and if keeping your home clean is one of them, spending your award on a cleaner is exactly what it’s for. No permission from anyone, no receipts to produce, no shame.

At our rates, a daily living component award could comfortably cover a 2-hour fortnightly clean — enough for most homes to stay on top of themselves between visits.

For the official detail on PIP, see gov.uk/pip. We don’t give benefits advice, but we’re happy to talk through how our service might work for your situation.

What we do differently

Most cleaning services are built around average homes and average customers. We’re not.

• Products that work for you — fragrance-free, low-chemical or specific brands if you need them. Just tell us.
• Noise and sensory awareness — we don’t put music on, we don’t slam cupboards, and if you need us to work quietly and stay out of certain rooms, that’s not a problem.
• Routine kept, surprises avoided — if you’re autistic or have anxiety, unpredictability is its own stressor. We’ll follow the same routine each visit and let you know in advance of any changes.
• Flexible on bad days — if you need to rearrange at short notice because your health isn’t cooperating, we understand. We won’t penalise you for it.
• Pet friendly — your animals aren’t an obstacle; they’re part of the household.
• No judgement about the state of the place — whatever it looks like when we arrive, we’re not there to notice. We’re there to help.

You don’t have to explain yourself

We’re used to working with people who feel anxious about letting a cleaner in — the state of the house, the fatigue that means you can’t be up and about, the fact that it’s embarrassing to need help with something that feels like it should be basic.

It isn’t basic. And you don’t owe us an explanation.

A phone call is free. A quote visit is free. And nothing is booked until you’re ready.

Get a free, no-obligation quote — or just ring for a chat first: [{{ .Site.Params.phone }}]({{ .Site.Params.phoneHref }}).

If things have built up beyond what a regular clean can address, our Fresh Start Cleans are there for exactly that.